vibe

Support

Last updated: April 2026

Need a hand? We’re a small team in Tokyo and we read everything. Email us and a human will get back to you, usually within a day or two.

Email support@whatsthevibe.io

Common questions

How do I delete my account or data?

Open the app and go to Settings › Account › Delete Account. This permanently removes your saves, taste profile, conversation history, and analytics from our servers. It can’t be undone. Details are in our Privacy Policy.

How do I cancel a subscription?

Subscriptions are handled by Apple. Cancel anytime from your iPhone Settings › [your name] › Subscriptions. You keep premium access until the end of the current billing period.

Something in the app is wrong or broken

Found a venue with the wrong hours, a place that closed, or a bug? Tell us at support@whatsthevibe.io and we’ll fix it. Venue info comes from public sources and AI-assisted enrichment, so always verify hours directly with the venue before heading out.

Privacy or data requests

For anything privacy-related — access, correction, or deletion of your data — email privacy@whatsthevibe.io or read the full Privacy Policy.

Business, press, or partnerships

Want to partner, get your venue featured, or talk press? Reach the founder directly at hello@whatsthevibe.io.