Last updated: September 29, 2026
Operator: Ouroboros, Inc.
Address: 2261 Market Street STE 38616, San Francisco, CA 94114, United States
Contact: support@whatsthevibe.io
These Terms of Service (the "Terms") are an agreement between Ouroboros, Inc. ("vibe," "we," "us," or "our") and you. They govern your use of the vibe mobile application, the whatsthevibe.io website, and every related feature we operate (together, the "Service"). By using the Service you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
vibe is a place-discovery service. It helps you find venues - restaurants, bars, cafes, and other places to go - using editorial content, community activity, and AI-generated recommendations, and lets you save places, build plans and lists, record visits, and share with friends.
vibe does not operate any venue. We may provide event RSVPs or guest-list passes where an offer explicitly says so; otherwise, reservations and bookings are made with the venue or its booking provider. We don't control a venue's hours, prices, menus, seating, reservations, cover charges, allergy handling, safety, or service, and we don't guarantee any of them. Links to a venue's own reservation or booking page take you to a third party; any booking is between you and that venue or platform. Always confirm important details - hours, availability, dietary needs - directly with the venue before you go.
You must be at least 17 years old to use the Service, and old enough to consent to data processing where you live if that age is higher. By using the Service you represent that this is true and that you aren't barred from using it under applicable law.
You can browse parts of the Service without an account. To sync your saves, taste profile, friends, and plans across devices, you sign in (for example with Sign in with Apple). Keep your account information accurate, keep your credentials to yourself, and tell us right away at support@whatsthevibe.io if you think someone else has used your account. You're responsible for activity on your account.
You can delete your account at any time in the app under Settings › Account › Delete Account. What deletion covers is described in the Privacy Policy.
Parts of the Service - including Ask Vibe and much of our venue information - are generated with artificial intelligence. AI output can be wrong, outdated, or incomplete, even when it sounds confident. It is provided for discovery and inspiration only. It is not professional advice of any kind, and you must not rely on it for anything where an error could hurt you - including allergies, dietary restrictions, medical issues, legal questions, or personal safety.
If an AI answer seems inaccurate, inappropriate, or harmful, report it using the report option on the response or email support@whatsthevibe.io. We review reports and may remove content, adjust our systems, or restrict accounts that misuse AI features.
The Service lets you add content of your own: photos, notes, reviews and feedback, lists, plans, a profile, and anything else you post or upload ("Your Content"). You own Your Content. These Terms don't take that ownership from you.
So that the Service can work, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt (for example, to resize or transcode), publish, translate, and display Your Content - (a) to operate, provide, and improve the Service, and (b) to show Your Content to the people you've chosen to share it with under your sharing settings. We may also use Your Content in de-identified and/or aggregated form to improve the Service, including improving our recommendations and AI features; we de-identify and/or aggregate it before doing so. We will not use Your Content in our own marketing without asking you first.
You are responsible for Your Content. You promise you have the rights needed to post it and to grant this license, and that it doesn't infringe anyone's intellectual property, privacy, or publicity rights or violate any law. You can delete Your Content in the app; copies may persist briefly in backups or where others have already interacted with it as your sharing settings allowed.
If you send us ideas, suggestions, or other feedback about the Service, we can use it freely, without restriction or payment to you.
vibe may offer paid features (for example, vibe+ subscriptions or passes). Purchases of digital features in the iOS app use Apple's In-App Purchase system, with Apple as the seller of record. Complimentary event guest passes are not paid subscriptions or in-app purchases. Any future paid physical-event admission will have its payment, cancellation and refund terms disclosed separately before purchase. Prices, billing periods, and what's included are shown on the purchase screen before you buy.
A guest pass is valid only for the vibe account holder named and pictured on it, for the event and admission offer shown. You must use your own name and a clear photo of yourself. A pass covers one person unless the offer expressly says otherwise. The event's specific price, timing and entry conditions are shown before you confirm; those conditions control your admission offer.
Do not transfer, sell, post or send your personal pass or a copy to another person for entry, impersonate the holder, or claim duplicate passes to evade these rules. You can share the public event listing. Sharing, resale or other misuse of a personal pass may lead to refused entry or cancellation of that pass. Serious or repeated abuse may lead to account restrictions under sections 8 and 13. Contact support@whatsthevibe.io if you believe a restriction was applied by mistake.
Show the pass in vibe or Apple Wallet to venue staff. A profile photo helps staff recognize the holder; vibe does not verify identity or age through the photo. Venue safety, age and lawful entry requirements still apply. We do not add an arrival cutoff or drink charge unless that condition is expressly included in your event offer.
Apple Wallet stores a copy of your pass. Saving it does not make the pass transferable or keep a cancelled pass valid. This version does not automatically update or remove installed Wallet copies when an RSVP is cancelled: check the current status in vibe and remove an invalid copy. Your accepted entry conditions and pass reference stay in your account history while that record is retained.
Don't misuse the Service. In particular, you agree not to:
We don't have to monitor content, but we may remove or restrict any content or account at any time - including where we believe these Terms, our Community Guidelines, or the law have been violated - and we may investigate and work with law enforcement where appropriate.
The Service - including our software, design, branding, venue database, editorial and AI-generated content, and everything else that isn't Your Content - belongs to us or our licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the app on Apple devices you own or control, for your own non-commercial use, as permitted by these Terms and Apple's App Store terms. No other rights are granted.
Because you get the app from Apple's App Store: these Terms are between you and us, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund any purchase price you paid for the app; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the app - including product-liability claims, legal or regulatory compliance claims, consumer-protection claims, or third-party intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. government embargo or designated as terrorist-supporting, and that you are not on any U.S. government list of prohibited or restricted parties.
The Service includes maps, content, and links from third parties - for example map providers, venues' own sites, reservation and booking platforms, and embedded or linked social media content. We provide them for convenience and are not responsible for them. Your use of a third-party service is governed by that third party's own terms and privacy policy.
We respect copyright and expect users to do the same. If you believe content on the Service infringes your copyright, email support@whatsthevibe.io with: (a) identification of the work and of the allegedly infringing material (with a link or screenshot); (b) your contact information; (c) a statement that you believe in good faith the use is unauthorized; (d) a statement, under penalty of perjury, that your notice is accurate and you are the owner or authorized to act for the owner; and (e) your physical or electronic signature. We may remove content in response and, in appropriate circumstances, terminate accounts of repeat infringers.
You can stop using the Service anytime, and delete your account in the app. We may suspend or terminate your access to all or part of the Service at any time - including for violation of these Terms, risk to other users or the Service, or where the law requires. Sections that by their nature should survive termination (including Sections 5, 6, 9, and 12 and Sections 14 through 17) survive.
THE SERVICE, INCLUDING ALL AI FEATURES AND VENUE INFORMATION, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY INFORMATION ON IT - INCLUDING AI OUTPUT AND VENUE DETAILS - IS ACCURATE, COMPLETE, OR CURRENT. YOUR VISITS TO VENUES ARE AT YOUR OWN JUDGMENT AND RISK. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, UNDER ANY LEGAL THEORY, EVEN IF WE'VE BEEN TOLD SUCH DAMAGES ARE POSSIBLE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED U.S. DOLLARS (USD 100). THESE LIMITS DO NOT APPLY WHERE THE LAW DOES NOT ALLOW THEM - INCLUDING FOR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE, DEATH OR PERSONAL INJURY, OR NON-WAIVABLE STATUTORY CONSUMER RIGHTS IN YOUR COUNTRY OF RESIDENCE.
To the extent permitted by applicable law, you will indemnify and hold us and our officers, directors, employees, and agents harmless from claims, damages, and reasonable expenses (including legal fees) arising from Your Content, your use of the Service in violation of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. Nothing in these Terms takes away consumer rights that the mandatory laws of your country of residence give you and don't let you waive.
If you have a dispute with us, talk to us first - email support@whatsthevibe.io and we'll try in good faith to resolve it informally within 60 days. Any dispute we can't resolve informally will be brought in the state or federal courts located in Delaware, and both of us consent to their jurisdiction - except that either of us may bring an individual claim in small claims court, and you may have the right to sue where you live under your local mandatory consumer law. To the extent permitted by law, both of us waive any right to a jury trial and agree that claims may only be brought individually, not as a plaintiff or class member in a class or representative action.
We're a small team and the Service evolves quickly; we may change, add to, or discontinue features at any time. We may also update these Terms. If we do, we'll post the updated Terms here with a new date, and for material changes we'll make reasonable efforts to give you more prominent notice (for example, in the app or by email). Using the Service after updated Terms take effect means you accept them; if you don't, stop using the Service and delete your account.
These Terms plus the policies they link to are the entire agreement between you and us about the Service. If part of these Terms is found unenforceable, the rest still applies. If we don't enforce a provision, we haven't waived it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, financing, or sale of assets. We may give you notices by email, in the app, or by posting to the Service. These Terms may be offered in other languages for convenience; the English version controls unless the law where you live says otherwise.
Ouroboros, Inc.
2261 Market Street STE 38616, San Francisco, CA 94114, United States
Support: support@whatsthevibe.io
Privacy: privacy@whatsthevibe.io